It is imperative that you document everything you can about the communications–the date and time the collectors called, with whom they spoke, what they said, etc. Keep a dairy or log by the phone. Save any messages that they leave on your machine. Their conduct may violate the Texas Debt Collection Practices Act or the Federal Fair Debt Collection Practices Act. You should seek counsel to prosecute such offenses. You can also file a complaint with the Texas Office of Consumer Credit Commissioner (OCCC).





